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OffiServ Weekly Update: Build #548

by on October 8, 2010

We foster open communication to our customers. This is why we update you weekly what’s new and what’s been changed in OffiServ and what are we preparing for you for the near future.

New Features and Improvements

  • Custom Fields: due to popular demand we have delivered custom fields support for tickets. For now we support text, multiline text and choice-from-list fields. Please try them out and give us feedback! We are preparing some introduction in a separate blog post.
  • Improved format of e-mail notifications
  • Added “last updated” field to tickets lists
  • Added e-mail notifications for new reservations

Bug Fixes

  • Fixed some issues in periodic actions (cron)
  • Fixed some issues in e-mail notifications

What’s next

In next few weeks you will experience the following new features and improvements:

  • Done: Custom fields support: some customers requested for possibility to define custom fields in tickets and resources.
  • In progress: Internationalization improvements: french translation (in “beta” stage) and fix some internationalization issues in e-mail notifications.
  • Implement recurring reservations. They are useful, for instance, for booking conference rooms for recurring meetings.
  • Add possibility to cancel tickets, e.g. duplicated or rejected ones.
  • Add custom fields support to resources
  • Improve resource handover process to make it a real replacement for handover protocol document

Next update is coming next Friday. Stay tuned!

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From → Service update

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