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OffiServ Weekly Update: Build #530

by on October 2, 2010

We foster open communication to our customers. This is why we update you weekly what’s new and what’s been changed in OffiServ and what are we preparing for you for the near future.

New Features and Improvements

  • Added submit date to tickets lists
  • Ticket descriptions now accept longer text than the previous limit, 500 characters
  • Added site favicon
  • Improved feedback to the user while the application is communicating with server
  • Improved error handling on the login page

Bug Fixes

  • Fixed translation issues in e-mail notifications
  • Fixed errors occurring for users using non-supported languages
  • Now multiline text is accepted in ticket titles: line breaks are silently converted to spaces instead of raising error

Under the Hood

  • Improved exception handling and strengthened syntactic checking

What’s next

In next few weeks you will experience the following new features and improvements:

  • In Progress: Custom fields support: some customers requested for possibility to define custom fields in tickets and resources.
  • Implement recurring reservations. They are useful, for instance, for booking conference rooms for recurring meetings.
  • Done: Usability improvements like better application feedback during background (AJAX) operations
  • In progress: Internationalization improvements: french translation (in “beta” stage) and fix some internationalization issues in e-mail notifications.
  • Add possibility to cancel tickets, e.g. duplicated or rejected ones.
  • Add custom fields support to resources
  • Improve resource handover process to make it a real replacement for handover protocol document

Next update is coming next Friday. Stay tuned!

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From → Service update

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